Booking
How do I book a stay?
Browse our apartments on the Book page, pick the one you want, and book direct. Booking direct means no platform fees and a faster, friendlier guest experience if anything comes up during your stay.
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Can I book through Airbnb or Booking.com?
Yes, our apartments are listed on the major platforms. However booking direct through this website is usually cheaper for you and easier for us to flex on if your plans change.
What's your cancellation policy?
It depends on the property and the rate you booked. Your cancellation terms are shown clearly at the time of booking and in your confirmation email.
Can I pay with a company card or invoice?
Yes. We handle corporate and long-stay bookings regularly. Reach out via our contact form if you need an invoice arrangement.
Your stay
How does check-in work?
At most of our sites we do a meet-and-greet in person. A member of the Bloqq team will be there to welcome you, show you around, and answer any questions. A few of our properties are set up for remote check-in with secure access codes, and we'll send you full instructions a day or two before your arrival.
What time is check-in and check-out?
Check-in is typically from 3pm and check-out by 11am. We'll often flex either end if the schedule allows, just ask.
Is there someone I can reach during my stay?
Yes, 24/7. Our guest team handles comms around the clock, and on-site teams at most of our properties respond to anything physical (maintenance, access, noise) in real time.
Is Wi-Fi included?
Always. Fast internet is in every Bloqq apartment at no extra cost. Network name and password are in your welcome pack.
Are your apartments self-catering?
Yes. Every Bloqq apartment has a kitchen, a washing machine, and the basics to live properly, not just crash for a night.
Do you allow pets?
On a property-by-property basis. The listing will tell you whether pets are welcome, or reach out before booking if you'd like us to check.
Longer stays and groups
Do you do stays longer than a few nights?
Yes, a lot of our guests stay with us for weeks or months at a time. We offer discounted rates for longer stays, just ask.
Can you accommodate a group across multiple apartments?
Yes, and we'll coordinate the whole booking so check-ins and check-outs line up. Contact us with the dates and group size and we'll put something together.
Enquire about a group